QVH Goes Virtual With New Skype Clinics
Patients will be offered virtual appointments in some clinics at East Grinstead’s Queen Victoria Hospital (QVH) as part of a trial aimed at improving patient experience and increasing accessibility to its services.
Skype appointments are being rolled out in three of the hospital’s specialty areas – facial palsy therapy, burns therapy and hand therapy, the clinics provide rehabilitation services to people across the country.
It is hoped that patients should now benefit from fewer hospital visits, however, only patients who meet a set of criteria will be offered Skype appointments at this stage, and patients will not be seen virtually for their first appointment.
Marc Tramontin, therapy services manager, said: “Improving the patient experience is one of our top priorities. Research shows the standard of clinical care is not compromised by delivering services in this way which is also extremely important.”
For more information about QVH, and the latest news from the hospital, visit: www.qvh.nhs.uk